Travel Consulting and Sales






Alimentation et tourisme

Nombre d'unités


Durée de la formation

1185 Heures


Program approved in 2016.

The Travel Consulting and Sales program aims to train travel sales consultants. The job consists of interacting with customers, determining needs and expectations and describing travel offers and the agencies' services. The consultant will be able to offer information on destinations, modes of travel, lodging and the costs associated all with the goal of selling travel products and services. The consultant will perform administrative tasks such as reservations, billing as well as coordinating payment for products purchased and prepare travel documents. Excellent customer service skills are expected.

The consultant will be expected to sell travel packages as well as customized travel products (such as sun, cultural, health, adventure, sports, ecological, etc. destinations), cruises, business and tourist plans. He or she will also offer transportation and lodging packages, and travel insurance. The range of travel products and services proposed by agencies is forever evolving.

The role of the travel consultant also consists of informing the client on travel conditions such as requirements to enter and exit a country, foreign currency and exchange rates, traveller security, etc.

To exercise their profession, a travel consultant must have a certificate issued by the Consumer Protection Office.

To be admitted to the Travel Consulting and Sales program, students must meet the following conditions:

Persons holding a Secondary School Diploma or its recognized equivalent, for example, an Attestation of Equivalence of Secondary V studies, or a postsecondary diploma such as the Diploma of College Studies or a Bachelor's degree
Persons who are at least 16 years of age on September 30 of the school year in which their training is to begin and have earned Secondary IV credits in language of instruction, second language and mathematics in the programs of study established by the Minister, or have been granted recognition for equivalent learning
Persons who are at least 18 years of age upon entry into the program and have the following functional prerequisites: the successful completion of the General Development Test (see the follwing table), or recognition of equivalent learning
Persons who have obtained Secondary III credits in language of instruction, second language and mathematics in programs established by the Minister are required to pursue general education courses, concurrently with their vocational training, in order to obtain the Secondary IV credits they lack in language of instruction, second language and mathematics in programs established by the Minister

Professions visées (IMT En ligne d'Emploi Québec)

Appellation(s) d'emploi

Contenu du programme

Numéro ou codeNom du cours / CompétenceHeures
950602Determine their suitability for the occupation and the training process.30
950616Understand the global geographical context.90
950623Interpret customers’ consumer behaviour.45
950632Provide customer service.30
950647Analyze travel offerings to Central and South American destinations.105
950657Analyze travel offerings to European destinations.105
950662Interact with customers and suppliers.30
950675Perform administrative tasks.75
950684Sell travel packages.60
950693Sell cruises.45
950705Perform activities related to travel agency sales.75
950714Describe North American destinations.60
950723Describe Asian destinations.45
950734Describe African and Oceanian destinations.60
950744Sell customized travel products.60
950755Communicate in French at work.75
950764Sell business travel.60
950772Provide after-sales service.30
950787Enter the work force.105