Professional Sales






Administration, commerce et informatique

Nombre d'unités


Durée de la formation

900 Heures


Program approved in 2008.

The aim of the program is to train someone in the sales of products or services, to offer solutions that correspond to their customers’ needs, to provide advice, establish a climate of trust and build customer loyalty by offering personalized service that meets customer expectations. In addition to consulting and sales-related tasks, sales consultants may also manage and display in-store merchandise and provide after-sales service.

To be eligible for admission to this program, candidates must meet one of the following requirements:

Persons holding a Secondary School Diploma or its recognized equivalent, for example, an Attestation of Equivalence of Secondary V studies, or a postsecondary diploma such as the Diploma of College Studies or a Bachelor's degree
Persons who are at least 16 years of age on September 30 of the school year in which their training is to begin and have earned the Secondary IV credits in language of instruction, second language and mathematics in the programs of study established by the Minister, or have been granted recognition for equivalent learning
Persons who are at least 18 years of age upon entry into the program and have the following functional prerequisites: the successful completion of the General Development Test (see the following table), or recognition of equivalent learning
Persons who have obtained Secondary III credits in language of instruction, second language and mathematics in programs established by the Minister are required to pursue general education courses, concurrently with their vocational training, in order to obtain the Secondary IV credits they lack in language of instruction, second language and mathematics in programs established by the Minister.

Eastern Townships SB (Estrie)
Centre de formation professionnelle

C.F.P. Lennoxville

GroupeÉtatJ/SDate de début
J 01 Jan 2019
Centre de formation professionnelle

Concomitance (CFP Lennoxville)

GroupeÉtatJ/SDate de début
J 01 Jui 2019
CS Sir-Wilfrid-Laurier (Laval)
Centre de formation professionnelle

C.D.C. Laurier Pont-Viau

GroupeÉtatJ/SDate de début
J 01 Jan 2016
Riverside SB
Centre de formation professionnelle

Annexe Saint-Hubert

GroupeÉtatJ/SDate de début
J 15 Oct 2019
English-Montréal SB
Centre de formation professionnelle

St. Pius X Career Centre/Institut culinaire Saint-Pius X

GroupeÉtatJ/SDate de début
J 18 Mar 2019
Lester-B.-Pearson SB
Centre de formation professionnelle

Verdun Adult and Career Centre

GroupeÉtatJ/SDate de début
J 16 Mar 2019
J/S 26 Avr 2019
J/S 10 Mai 2019

Professions visées (IMT En ligne d'Emploi Québec)

Appellation(s) d'emploi

Contenu du programme

Numéro ou codeNom du cours / CompétenceHeures
948422Determine their suitability for the occupation and the training process30
948436Establish professional relationships in the workplace90
948443Interpret consumer behaviour45
948452Provide customer service30
948468Sell products and services120
948473Perform sales-related transactions45
948481Manage their time at work15
948492Use job search techniques30
948504Begin acquiring professional sales experience60
948512Become familiar with the laws and regulations governing professional sales30
948522Provide after-sales service 30
948534Perform sales-related ativities in French (as a second language)60
948543Keep their knowledge of products and services up to date45
948554Perform stock management activities60
948563Perform visual merchandising activities45
948573Make connections between marketing strategies and sales of products and services45
948588Integrate into the workplace120