Hotel Reception

Code

5783

Sanction

DEP

Secteur

Alimentation et tourisme

Nombre d'unités

49

Durée de la formation

735 Heures

Statut

Program approved in 2003.

To practise this occupation, students will have to acquire the knowledge, skills, attitudes and perceptions needed to establish professional relationships with clients on the telephone and in person, sell hotel products and services, take reservations, perform accounting and night-audit tasks, intervene in safety and security matters, communicate in the second language, use specialized hotel-management software, perform reception-related operations in both a non-computerized and a computerized hotel environment and enter the workforce quickly.

To be eligible for admission to this program, candidates must meet one of the following requirements:

Persons holding a Secondary School Diploma or its recognized equivalent, for example, an Attestation of Equivalence of Secondary V studies, or a postsecondary diploma such as the Diploma of College Studies or a Bachelor's degree
OR
Persons who are at least 16 years of age on September 30 of the school year in which their training is to begin and have earned the Secondary IV credits in language of instruction, second language and mathematics in the programs of study established by the Minister, or have been granted recognition for equivalent learning
OR
Persons who are at least 18 years of age upon entry into the program and have the following functional prerequisites: the successful completion of the General Development Test (see the following table), or recognition of equivalent learning
OR
Persons who have obtained Secondary III credits in language of instruction, second language and mathematics in programs established by the Minister are required to pursue general education courses, concurrently with their vocational training, in order to obtain the Secondary IV credits they lack in language of instruction, second language and mathematics in programs established by the Minister.

CS Central Québec
Centre de formation professionnelle

C.F. Eastern Québec

GroupeÉtatJ/SDate de début
HTL18-19
J 24 Sep 2018
CS Sir-Wilfrid-Laurier (Lanaudière)
Centre de formation professionnelle

C.D.C. Laurier-Repentigny

GroupeÉtatJ/SDate de début
HR On-Line
J 01 Jan 2018
CS Sir-Wilfrid-Laurier (Laurentides)
Centre de formation professionnelle

C.D.C. Laurier Lachute

GroupeÉtatJ/SDate de début
0
J 02 Jui 2010
HR On-Line
J 01 Jan 2018
CS Sir-Wilfrid-Laurier (Laval)
Centre de formation professionnelle

C.D.C. Laurier Pont-Viau

GroupeÉtatJ/SDate de début
HR
J 01 Jan 2018
HR On-Line
J 01 Jan 2018
English-Montréal SB
Centre de formation professionnelle

St. Pius X Career Centre/Institut culinaire Saint-Pius X

GroupeÉtatJ/SDate de début
I6118
J 10 Sep 2018
Western Québec SB
Centre de formation professionnelle

Western Québec Career Centre

GroupeÉtatJ/SDate de début
0
J 01 Jan 2011

Professions visées (IMT En ligne d'Emploi Québec)

Appellation(s) d'emploi

Contenu du programme

Numéro ou codeNom du cours / CompétenceHeures
901622Determine their suitability for the trade and the training process30
901634Establish professional relationships60
901642Sell products and services30
901652Take reservations30
901663Perform accounting tasks45
901672Intervene in safety and security matters30
901688Perform reception-related tasks in a non-computerized environment120
901698Communicate in the second language120
901706Operate a hotel computer system90
901715Perform reception-related tasks in a computerized hotel environment75
901727Enter the work force105