Business Management






Administration, commerce et informatique

Nombre d'unités

85 2/3

Durée de la formation

1275 Heures


Program approved in 2002.

Business management technicians will develop the responsibilities of managing a business or supervising a commercial sales team in a commercial establishment or company.

Those managing businesses work mainly in retail or wholesale, as well as businesses and specialized services in product sales services. The emplyees can be either salaried workers or independant contractors. In retail businesses, they hold a manager's title, in wholesale or specialized services, they usually hold a title of sales team supervisor.

The main responsibilities for a business management technician are to manage sales personnel, to attain sales objectives, to promote and market products or services, to acquire stocks as well as to assure customer service. As well as being responsible for the business or the sales team, these same people are sometimes called to participate in the sales of products and services.

To be admitted to the program, a person must meet the general requirements for admission set out in the College Education Regulations, as well as the following special conditions, where applicable:

Must have passed the following secondary-level course(s):
• Sec. IV CST - Secondary IV: Mathematics Cultural, Social and Technical Option (563414)









Professions visées (IMT En ligne d'Emploi Québec)

Appellation(s) d'emploi

directeur adjoint/directrice adjointe – commerce de détail
gérant/gérante de commerce de détail
gérant/gérante de restaurant
superviseur/superviseure – commerce de détail

Contenu du programme

Numéro ou codeNom du cours / Compétence
01TSTo analyze the work functions
01TTTo communicate and interact in a business management context
01TUTo use current software applications for business management tasks
01TVTo use statistical methods to analyze commercial data
01TWTo research and analyze commercial data
01TXTo establish a marketing plan and ensure its implementation
01TYTo use legal resources that apply to commercial activities
01TZTo communicate in French with the personnel and directors of the establishment or company
01U0To deal with clients and suppliers in French
01U1To promote products and services using mass media methods
01U2To sell products and services in a commercial establishment
01U3To apply management processes in a marketing context
01U4To form a sales team
01U5To produce accounting data for management purposes
01U6To analyze accounting and financial data for commercial management purposes
01U7To prepare and manage an operating budget
01U8To ensure merchandise availability in a commercial establishment
01U9To use up-to-date economic information in commercial management tasks
01UATo sell products and services by means of representatives
01UBTo supervise a sales team
01UCTo set up a sales space and visual presentation of the products and services
01UDTo train sales personnel
01UETo implement and supervise a customer service operation using a quality approach
01UFTo research opportunities for international trade
01UGTo participate in his or her integration into the job market
01UHTo manage a product or service marketing project