Travel Consulting and Sales






Alimentation et tourisme

Number of credits


Number of contact hours allotted for specific training

1185 Hours


Program approved in 2016.

The Travel Consulting and Sales program aims to train travel sales consultants. The job consists of interacting with customers, determining needs and expectations and describing travel offers and the agencies' services. The consultant will be able to offer information on destinations, modes of travel, lodging and the costs associated all with the goal of selling travel products and services. The consultant will perform administrative tasks such as reservations, billing as well as coordinating payment for products purchased and prepare travel documents. Excellent customer service skills are expected.

The consultant will be expected to sell travel packages as well as customized travel products (such as sun, cultural, health, adventure, sports, ecological, etc. destinations), cruises, business and tourist plans. He or she will also offer transportation and lodging packages, and travel insurance. The range of travel products and services proposed by agencies is forever evolving.

The role of the travel consultant also consists of informing the client on travel conditions such as requirements to enter and exit a country, foreign currency and exchange rates, traveller security, etc.

To exercise their profession, a travel consultant must have a certificate issued by the Consumer Protection Office.

To be admitted to the Travel Consulting and Sales program, students must meet the following conditions:

Persons holding a Secondary School Diploma or its recognized equivalent, for example, an Attestation of Equivalence of Secondary V studies, or a postsecondary diploma such as the Diploma of College Studies or a Bachelor's degree
Persons who are at least 16 years of age on September 30 of the school year in which their training is to begin and have earned Secondary IV credits in language of instruction, second language and mathematics in the programs of study established by the Minister, or have been granted recognition for equivalent learning
Persons who are at least 18 years of age upon entry into the program and have the following functional prerequisites: the successful completion of the General Development Test (see the follwing table), or recognition of equivalent learning
Persons who have obtained Secondary III credits in language of instruction, second language and mathematics in programs established by the Minister are required to pursue general education courses, concurrently with their vocational training, in order to obtain the Secondary IV credits they lack in language of instruction, second language and mathematics in programs established by the Minister

Targeted professions (Link to Emploi Québec's IMT En ligne)

Job titles

Program content

Number or codeCourse Name / CompetencyHours
950602Determine their suitability for the occupation and the training process30
950616Understand the global geographical context90
950623Interpret customers’ consumer behaviour45
950632Provide customer service30
950647Analyze travel offerings to Central and South American destinations105
950657Analyze travel offerings to European destinations105
950662Interact with customers and suppliers30
950675Perform administrative tasks75
950684Sell travel packages60
950693Sell cruises45
950705Perform activities related to travel agency sales75
950714Describe North American destinations60
950723Describe Asian destinations45
950734Describe African and Oceanian destinations60
950744Sell customized travel products60
950755Communicate in French at work75
950764Sell business travel60
950772Provide after-sales service30
950787Enter the work force105