Professional Sales

Code

5821

Diploma

DEP

Sector

Administration, commerce et informatique

Number of credits

60

Number of contact hours allotted for specific training

900 Hours

Statut

Program approved in 2008.

The aim of the program is to train someone in the sales of products or services, to offer solutions that correspond to their customers’ needs, to provide advice, establish a climate of trust and build customer loyalty by offering personalized service that meets customer expectations. In addition to consulting and sales-related tasks, sales consultants may also manage and display in-store merchandise and provide after-sales service.

To be eligible for admission to this program, candidates must meet one of the following requirements:

Persons holding a Secondary School Diploma or its recognized equivalent, for example, an Attestation of Equivalence of Secondary V studies, or a postsecondary diploma such as the Diploma of College Studies or a Bachelor's degree
OR
Persons who are at least 16 years of age on September 30 of the school year in which their training is to begin and have earned the Secondary IV credits in language of instruction, second language and mathematics in the programs of study established by the Minister, or have been granted recognition for equivalent learning
OR
Persons who are at least 18 years of age upon entry into the program and have the following functional prerequisites: the successful completion of the General Development Test (see the following table), or recognition of equivalent learning
OR
Persons who have obtained Secondary III credits in language of instruction, second language and mathematics in programs established by the Minister are required to pursue general education courses, concurrently with their vocational training, in order to obtain the Secondary IV credits they lack in language of instruction, second language and mathematics in programs established by the Minister.

Eastern Townships SB (Estrie)
Vocational training centre

C.F.P. Lennoxville

GroupStatusD/WStart date
SAL17
DJan 01, 2018
SAL18
DJul 01, 2018
Vocational training centre

Concomitance (CFP Lennoxville)

GroupStatusD/WStart date
SAL-24U-18
DAug 29, 2018
CS Sir-Wilfrid-Laurier (Laval)
Vocational training centre

C.D.C. Laurier Pont-Viau

GroupStatusD/WStart date
PS1
DJan 01, 2016
Riverside SB
Vocational training centre

ACCESS Career Centre

GroupStatusD/WStart date
PSR190108
DJan 08, 2019
Lester-B.-Pearson SB
Vocational training centre

Pearson Adult and Career Centre

GroupStatusD/WStart date
PSSEP18XX
DSep 10, 2018

Targeted professions (Link to Emploi Québec's IMT En ligne)

Job titles

Program content

Number or codeCourse Name / CompetencyHours
948422Determine their suitability for the occupation and the training process.30
948436Establish professional relationships in the workplace.90
948443Interpret consumer behaviour.45
948452Provide customer service.30
948468Sell products and services.120
948473Perform sales-related transactions.45
948481Manage their time at work.15
948492Use job search techniques.30
948504Begin acquiring professional sales experience.60
948512Become familiar with the laws and regulations governing professional sales.30
948522Provide after-sales service. 30
948534Perform sales-related ativities in French (as a second language).60
948543Keep their knowledge of products and services up to date. 45
948554Perform stock management activities.60
948563perform visual merchandising activities.45
948573Make connections between marketing strategies and sales of products and services.45
948588Integrate into the workplace.120