Hotel Reception

Code

5783

Diploma

DEP

Sector

Alimentation et tourisme

Number of credits

49

Number of contact hours allotted for specific training

735 Hours

Statut

Program approved in 2003.

To practise this occupation, students will have to acquire the knowledge, skills, attitudes and perceptions needed to establish professional relationships with clients on the telephone and in person, sell hotel products and services, take reservations, perform accounting and night-audit tasks, intervene in safety and security matters, communicate in the second language, use specialized hotel-management software, perform reception-related operations in both a non-computerized and a computerized hotel environment and enter the workforce quickly.

To be eligible for admission to this program, candidates must meet one of the following requirements:

Persons holding a Secondary School Diploma or its recognized equivalent, for example, an Attestation of Equivalence of Secondary V studies, or a postsecondary diploma such as the Diploma of College Studies or a Bachelor's degree
OR
Persons who are at least 16 years of age on September 30 of the school year in which their training is to begin and have earned the Secondary IV credits in language of instruction, second language and mathematics in the programs of study established by the Minister, or have been granted recognition for equivalent learning
OR
Persons who are at least 18 years of age upon entry into the program and have the following functional prerequisites: the successful completion of the General Development Test (see the following table), or recognition of equivalent learning
OR
Persons who have obtained Secondary III credits in language of instruction, second language and mathematics in programs established by the Minister are required to pursue general education courses, concurrently with their vocational training, in order to obtain the Secondary IV credits they lack in language of instruction, second language and mathematics in programs established by the Minister.

CS Central Québec
Vocational training centre

C.F. Eastern Québec

GroupStatusD/WStart date
HTL18-19
DSep 24, 2018
CS Sir-Wilfrid-Laurier (Lanaudière)
Vocational training centre

C.D.C. Laurier-Repentigny

GroupStatusD/WStart date
HR On-Line
DJan 01, 2018
CS Sir-Wilfrid-Laurier (Laurentides)
Vocational training centre

C.D.C. Laurier Lachute

GroupStatusD/WStart date
0
DJul 02, 2010
HR On-Line
DJan 01, 2018
CS Sir-Wilfrid-Laurier (Laval)
Vocational training centre

C.D.C. Laurier Pont-Viau

GroupStatusD/WStart date
HR
DJan 01, 2018
HR On-Line
DJan 01, 2018
English-Montréal SB
Vocational training centre

St. Pius X Career Centre/Institut culinaire Saint-Pius X

GroupStatusD/WStart date
I6118
DSep 10, 2018
Western Québec SB
Vocational training centre

Western Québec Career Centre

GroupStatusD/WStart date
0
DJan 01, 2011

Targeted professions (Link to Emploi Québec's IMT En ligne)

Job titles

Program content

Number or codeCourse Name / CompetencyHours
901622Determine their suitability for the trade and the training process30
901634Establish professional relationships60
901642Sell products and services30
901652Take reservations30
901663Perform accounting tasks45
901672Intervene in safety and security matters30
901688Perform reception-related tasks in a non-computerized environment120
901698Communicate in the second language120
901706Operate a hotel computer system90
901715Perform reception-related tasks in a computerized hotel environment75
901727Enter the work force105